Yep, tracking turns into a weird game. Loose rules saved my sanity.

Dedicated people watching your actual process is a whole different ballgame. We had a similar thing where the one firm just sent us a bunch of templates and we barely used them. The one that sat in on our calls caught a ton of little things we were doing wrong that we never would've noticed on our own. It's night and day.

Yeah, the untouched ones are always the best. Less is more, honestly.

I had the same thing happen with one brand, but switching to preserved moss in a sealed terrarium with a little extra water spray has kept mine green for months now. Maybe try a different seller that ships it in a bag instead of a box, that made a huge difference for me.

Whoa, 15 feet is way shorter than I ever would've guessed! I've got a 20 foot run in my office right now that I'm suddenly side-eyeing.