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Overheard a client at the coffee shop say 'I just need a logo, it should take an hour'
It reminded me why my contract now has a minimum project fee and a detailed scope section. How do you handle clients who don't understand the work involved?
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ivan_fisher993d ago
That mindset is everywhere now. People see the final product, not the process. They'll watch a five minute recipe video and think a complex meal takes no time. Same with home repairs or even writing. The work gets invisible. A logo isn't just an hour of drawing. It's the thinking, the revisions, the files. You have to show them the map, not just the destination.
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seanh912d ago
Man, my buddy who does carpentry had a client flip out over a quote for a simple bookshelf. They said, "But it's just a few boards!" He had to explain the measuring, the wood selection, the sanding between coats of finish, and the hardware setup. They only saw the final thing in a picture, not the two days of actual work in the shop.
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