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A customer in Toledo taught me more about fixing a dryer than any manual
I was on a call for a dryer that wouldn't heat, and the lady, Mrs. Ellis, must have been in her eighties. Her laundry room was in this old basement with stone walls. While I was checking the thermal fuse, she told me she'd had that same Maytag since 1985. She said, 'My husband showed me how to listen for the click of the gas valve when we bought it.' She could still hear when that sound was off, even though she couldn't see the parts anymore. It stuck with me because she knew the machine's rhythm better than I did, just from living with it for forty years. I fixed the fuse, but her tip about listening first has saved me time on a dozen gas dryers since. Do you guys ever pick up little tricks like that from customers who've owned an appliance forever?
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seanh919d ago
Totally, an old timer showed me how a certain fridge hum means the compressor's about to go, saved my butt last week lol
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