rileym93•7mo ago

Warranty systems for flooring are set up to fail us installers

They always pin the blame on our work when the real issue is a bad subfloor. It's a rigged game that needs to change.

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3 Comments

the_phoenix7mo ago

Watched a buddy fight a major brand for eight months over a buckling laminate. They kept saying his moisture barrier failed, but the core issue was a concrete slab sweating like crazy. The system is totally stacked against seeing the real problem.

5

umaprice7mo ago

That concrete slab detail is wild, no wonder the moisture barrier looked bad. Brands love blaming the easy target instead of finding the real cause. Totally see what you mean, @the_phoenix, the system is set up to ignore the hard stuff.

3

jamiesingh7mo ago

Yeah, I always blamed the barrier too, but @umaprice is right about the real cause.

2