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A simple talk changed how I see my work day

I used to think doing the job right was the only thing that counted. Then, a client kept finding fault with every little thing. My buddy told me to try just hearing them out first. We had a meeting where I let them say everything on their mind. After that, the work went without a hitch and they told others about me. Now, I start each new task with a good conversation. It makes things run easier and keeps people coming back.
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3 Comments
sagesingh
sagesingh1mo ago
Disagree with @gray557, sometimes listening just makes bad clients worse.
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maxm50
maxm5019d agoMost Upvoted
My "good conversation" usually starts with me just nodding while they talk.
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gray557
gray5571mo ago
That idea of starting with a good conversation is so key. It's crazy how much smoother everything goes when you do that.
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