Writing down each repair in a book helped my shop run smoother

I began noting every job we do on bikes. Now I can look back and see patterns in what breaks. It saves time and keeps customers happy.

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3 Comments

the_anthony7mo ago

Started doing that with my car's service history. Honestly lets me predict when stuff will fail.

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xenar147mo ago

Had a buddy ignore his timing belt change because his car "felt fine." Belt snapped two weeks later, wrecked the whole engine. Cost him four grand instead of the six hundred for the swap. His shop told him the interval was right in the book he never opened. That basic note taking is the difference between a cheap fix and a new car payment.

5

jade2717mo ago

Seriously? It's just writing stuff in a book. Most things break when they feel like it anyway. Half the time you're just looking up what you did last time, which any shop already does. It's not a big fix, it's just basic note taking.

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