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Heard a client say he only trusts barbers who do a hot towel shave first
He was telling his friend in my chair that it shows we care about the whole experience, not just the cut. I've been offering it for a year now, but hearing that made me think I should mention it more when someone books. Do you find clients really notice those extra touches?
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reese_bell23h ago
Funny how people like @skyler_kim15 see it as a gimmick, but those small details are what make a routine feel like real care.
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