Watch out for those new Samsung fridge ice makers with the hidden drain line

Got called for a no ice complaint on a 2022 model last Tuesday, figured it was the usual heater or motor. Ended up being a tiny piece of plastic film stuck in the drain tube under the ice maker assembly, something from the factory. Took me almost four hours of taking the whole thing apart before I found it. Anyone else seen this weird factory debris issue?

2 comments

2 Comments

brian_jackson2d ago

What a nightmare. That's some serious factory QA fail right there.

schmidt.amy2d ago

Ugh, that's brutal. Found a weird little foam gasket piece blocking a drain on a brand new Bosch dishwasher last month. Customer was furious about the leak, and it was just this random bit of packing material wedged in there from the start.