25
That AI chatbot at the Denver expo gave me a coupon for a pizza instead of a lead gen script
I was at the Marketing AI Summit in Denver last month and decided to test a vendor's chatbot on their booth. I asked it for help with email segmentation and it spat out a 20% off coupon for a local pizza place instead of any marketing advice. Turns out the bot was pulling from the wrong database and mixing up their client campaigns with their lunch deals. Has anyone else run into an AI tool that just completely misfired on the basic stuff like that?
2 comments
Log in to join the discussion
Log In2 Comments
the_hugo24d ago
Gotta disagree with you here. That's actually a pretty hilarious mistake, and it proves the bot was doing EXACTLY what it was programmed to do. It grabbed the most relevant data it could find. If the database was mixing up client data with lunch specials, that's a human screwup in setup, not the AI failing at anything.
6
umaprice24d ago
Happened to me last spring with a lead gen bot I was testing for a school event. I just started double checking the data sources before every demo now, it saves a ton of headache down the line. Have you been able to trace where the mixup started?
2