TIL something from a customer at my shop in Boise | Auto Body Repairers

Faith Hunt · 2026-03-16T17:20:05.814805+00:00

A guy brought in his '78 Ford pickup with a dented fender and said, 'Just fix it like you would your own truck.' That one sentence changed how I talk to every client now. How do you all handle setting expectations on a repair?

the_vera7mo ago

That's a solid way to put it. It cuts through the usual back and forth about price versus quality. I'd just be clear about what that standard actually means in dollars and hours.

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james6617mo ago

Heard a mechanic say the same thing once. It really does make you think about your own work.

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reese_bell6mo ago

That Boise guy's truck is just a fender, not a heart transplant.

2