Had a client break out in hives during a peel session last Thursday

I was doing a light glycolic peel on a regular client at my studio in Portland. About 5 minutes in, her cheeks started getting red and bumpy. I stopped immediately, neutralized everything, and put on a cold compress with aloe. Turns out she used a new retinol cream the night before without telling me. She was fine after an hour but it scared me pretty bad. How do you guys handle it when clients forget to mention stuff like that?

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