Pro tip: a 2 page email chain from 2019 saved my client $68,000 in a breach case
I work as a paralegal at a small firm here in Columbus, and last month we were deep in a contract dispute where our client was getting hit for $68,000 in damages. I was digging through old files on a Friday night when I found a two-page email chain from 2019 where the other side's project manager clearly agreed to a delivery change. Nobody had flagged it when we first pulled documents three years ago because it was buried in a shared drive with a weird folder name. Our lawyer used that chain in a meet and confer call on Tuesday, and by Thursday the other side dropped the claim to $12,000. The lesson for me was that old emails are evidence, and nobody reads them the first time around. We now have a checklist where someone has to read every email in a dispute file, even the boring ones. Has anyone here built a good system for flagging old email threads before discovery gets going?