Rant: I stopped using my bank's app for transfers and went back to calling the branch | banking and payments community

Robin Hall · 2026-09-26T00:15:03.818501+00:00

Everyone keeps telling me mobile banking apps are the best thing ever, but I switched back to phone banking about 4 months ago after my app double sent a $250 rent payment to my landlord. I called the branch in Naperville and a real person caught the duplicate in about 90 seconds, then reversed it while I waited on the line. Now I just call every time I move money over $100, and honestly it is faster than fighting with that little spinning circle. Has anyone else gone back to old school banking, or am I the only one who does not trust the apps?

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Rant: I stopped using my bank's app for transfers and went back to calling the branch | banking and payments community - Topic Shares