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Why does nobody talk about calling the front desk instead of the nursing floor for supply orders
I worked as a rehab aide at a 180 bed skilled nursing facility in Toledo and spent my first 5 months faxing supply requests to the nursing station like everyone else, which meant my therapy band and walker orders sat for 2 or 3 days at a time. On a hunch I started calling the front desk admin instead and asking her to flag it, and my stuff started showing up the same afternoon 4 out of 5 times. Is there some rule I'm missing about going around the floor nurses, or has anyone else just gone straight to the person who actually knows where the boxes are?
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james66120d ago
My buddy Dave ran into the exact same thing at a 120 bed place in Dayton. He was a PT aide there and put in a request for those yellow Theraband rolls every Friday like clockwork, and every Monday the nurses station would act like they'd never seen the form. Then one of the older CNAs told him the supply closet key literally hangs on a hook behind the front desk, so the floor nurses were just the middleman the whole time. He started walking up to the admin lady Rhonda and asking her straight up, and suddenly his stuff was on the cart before lunch. The nurses never got mad either, they were too busy. It's not some secret rule you broke, it's just that the front desk person is the one who actually sees the delivery guy and knows what came in that morning.
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